One of the evils of Democracy is the “red tape”. It’s in every bureaucratic (thank you spell checker!) organisation you have the misfortune of dealing with.

True, I laughed my ass off when I read this email about a Filipino employee trying to obtain a TIN from the Philippines’ BIR (anyone have a copy of that email - pa-forward naman uli it’s a classic worth re-reading when you’re down).

I raise my middle finger subconsciously every time I go the London’s Philippine Embassy. As soon as you step in their compound (that needs an overhaul, please!) I am transported to the hateful memories of queueing and waiting and watching our dear civil servants walk like zombies then be super-sonic when it’s 10 minutes to: lunch time or end of day. I faced our legal counsel one time while he was munching a Burger King and he’s happily chatting to someone-who-should-not-be-there-while-I-discuss-my-personal-life.

Yes, I do love (!) visiting the basement of the Embassy where you’re reminded that the Philippines is indeed poor, we cannot even maintain our Official HQ. I mean, you’d be scared to piss in the toilet & you’ll definitely hang on to your dear life when you try to climb down the stairs.

Then if your business is not done within the right hour, you are reminded how pitiful you are by begging/bribing/cajoling the clerks into “please, please madam put your super-expensive stamp on my paper before you have your adobo & we freeze outside”. Ok we do not freeze outside, we’re sometimes forced to “come back tomorrow”.

Anyway, you know what? Red tape & all the stupidity hate frustration that goes with it, is not only for the sick countries of the world.

I received an Inland Revenue letter saying I have to pay them back some Tax Credit because they apparently overpaid me. Ok, fine I will. So I called & waited. When I got thru, I answered 6 different security questions & then the operator said I failed one of them so I have to call them back. WTF?! Can’t you ask me again? Nope, “I already told you what you have to do & we cannot go any further”. 1-2-3-4… am still counting coz talagang imbyerna ka ha.

Fine I called again. This time I answered all the questions correctly. Then I stated my purpose & the clerk says, “Oh ma’am you have to dial another number for that request”. AARRGGGHH.

1-2-3-4-5-6-7…. Fine. I dialled that number. Gone thru another 6 security questions (by this time I wish I could just replay recorded answers). Then I stated my purpose hoping that this will be it! Nope. But thankfully, she could put me through directly to the correct department (how many of you are familiar with this phrase?).

Deep breaths, deep breaths. Finally after some more security questions (which I’m thankful for - honest - just exasperated), my request was dealt with!

People remember, this is a call that is meant to GIVE THEM money. I cannot imagine how it would be if I was to request for money or complaint. Que barbaridad.

image from: home.aanet.com.au/hcrosby/

This entry was posted on Wednesday, September 26th, 2007 at 12:09 pm and is filed under british nga, napansin, pinas. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.