09.Junmistaken identity or sexism?
My probationary period is over & thus like an acceptance to some exclusive membership, some of my benefit certificates started arriving. Goody.
Then I opened the healthcare policy. Three (3) things were wrong with.
First. It was addressed to hubby when I’m supposed to be the main policy holder.
Second. I was not even mentioned in the policy, just my husband & pogiBoy.
Third. It was missing the dental & optical plans.
Total screw up. Our company hired a benefits service company to handle all our benefit packages. I can only surmise that when I emailed our administrative staff to “do not include my hubby & son on my healthcare plan”, it was interpreted either by the service company or the health care provider that my hubby, being a man, is the member of the technology team not Mrs.
The service’ account manager called me to clarify what happened & then tried to get away by saying the original instruction was to include all family members. I asked her how that explains my missing name & my husband being the policy holder?
I could, of course, be jumping to conclusions here but it’s happened several times to me before. I work in IT so I must be a man. Letters addressed to Mr D S…, my hubby’s name is hubby! And he doesn’t work in Central London, he’s a nurse, people!
Funny though sometimes I get addressed as Dr, too. Why? Who knows.
This entry was posted on Saturday, June 9th, 2007 at 8:35 pm and is filed under bugnot moments, napansin, work. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
it’s better if you call the insurance company directly rather than wait from a response from the company’s third pary service handling your benefits. at least the insurance company would have a clear view of what you want since you’re the policy holder.
What can I say. Human errors, computer errors, put them together = grrrrrrhrrrmff. So in my trying-hard-to-be-sane moments, I say: Don’t sweat the small stuff and all stuff are small. Hehe. Cliche ba?
hi mommy chi, I was tempted but we were advised that all queries must be routed through that agency.
hi annamanila… oh so true.I didn’t sweat so much, no worries. hehe
they have all the reasons, computer error, human error, errors and errors. but good you caught it immediately, just be sure that it is corrected in time, and don’t forget about it.
hi sexymom, oo nga I made a reminder in my outlook
:-)