13.Janalways online

My “minor” surgery is due next week. Since the first attempt last month was cancelled due to flu, I’m praying I don’t catch anything until Thursday. Last Wednesday I ditched going to work as I felt sickly. I took to bed and got up to do some light office work. Today, a Friday, my throat is sore. I cannot have that! They won’t operate unless I’m 100% okay. They told me last time if I have laryngitis, I’d risk a chest infection… So here I am again sat in our “home office-cum-storage room”, working.

It’s convenient having access to my office network (via SSH). But I’ve been struggling with my broadband connection since Monday. It’s been dropping in & out. I find myself interchanging prayers & curses by lunchtime. I tried everything. Disconnect all the cables on the ADSL modem, restart the desktop, reinstall the modem software, I’ve even replaced my network cable and ADSL filter! I’ve probably spent hundreds on the premium rate tech-support of my ISP, but no dice. I called up the line fault number to make sure there’s nothing wrong with my phone line. So as last resort I’ve emailed the 24-hour support desk & I’m asking them for details on a modem upgrade, as it’s the only thing I haven’t been able to replace.

Gad!

I’ve got 4 more months on my contract. After that I’d shop for another ISP. One with a better deal & better tech support line. (My current one’s in India & it takes too much PAID time to repeat your question & have them repeat their answer, their technical knowledge & their grasp of English need a lot of improvement.) Maybe I’d go for a wireless router next time.

This entry was posted on Friday, January 13th, 2006 at 4:57 pm and is filed under rsi, work. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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